Friday, August 28, 2009

A Sincere Apology

We dropped the ball.

I had a couple of family emergencies during August; one of which took me away from home and any internet access. I do have an admin person, Jane, to help out in circumstances like this, but unexpectedly she was also out of action when an upgrade to her broadband turned into no service at all!

This is not the way I wish to conduct my business, or treat my customers, and I sincerely apologise for the lack of service you have received. I have contacted everyone with an outstanding order, but if I have missed you, please do let me know.

I hope to have Designs by Jessie running smoothly, and up to date, within the next 10 days, and am truly grateful for the patience you have had with me.


1 comment:

  1. Hope you recover smoothly. Has my order shipped? I placed it and paid in full on July 26th.

    Thank you